What is your product guarantee? We believe in our products and stand by their quality. But we aren’t happy unless you’re happy. If you aren’t absolutely satisfied with your purchase, our 100-day stress-free return policy dates from the day you submit your order.
What is your return policy? If you change your mind when you receive the item, you may return it for a full refund in 100 days from the day of order providing that the goods are unused and in their original packaging. The cost of returning unwanted goods is your responsibility. A refund will be made to the card used to purchase the goods once they have been returned and checked.
If the item is faulty or damaged upon receipt, please let us know within 5 days of delivery. Depending on the damage, we may send you a replacement or give you a full refund. We will ask you for photographs to help us ascertain the problem.
Refunds or replacements for damaged goods will not be made if not reported within 5 days of delivery of the product to you. Refunds for faulty or damaged goods will be made to the card used to purchase the item.
How do I return an item? If you wish to return an item, please notify us at firstname.lastname@example.org and we will help you through the process.
How does Enno Vatti map work? The map has a scratch off foil layer that you can scratch off with a coin (just as a lottery ticket). So take a coin and scratch off the foil to reveal the places you’ve been to, and create a unique record of your journeys.
What maps do you offer?
You can choose from two sizes and several colors.
XXL Black&Gold (Deluxe) Scratchable World Map.
XXL White&Gold (Original) Scratchable World Map.
XXL Black&Silver (Deluxe) Scratchable World Map.
All XXL maps measure 33" x 23" (84 x 58 cm) which is the size of standard A1 paper sheet.
BONUS: all XXL maps come with a FREE mini (A4) scratchable regional map.
Travel size 7 Wonders Edition Black&Gold Scratchable World Map measures 11.7" x 16.5" (29.7 x 42 cm) which is the size of standard A3 paper sheet.
What is the size of the map? XXL scratchable world map measures 33" x 23" (84 x 58 cm).
Travel size scratchable world map measures 11.7" x 16.5" (29.7 x 42 cm).
What is the size of the package? XXL map package: 24.4" x 3.15" (62 x 8 cm).
Travel size map edition package: 12.8" x 1.9" (33 x 4.8 cm).
What is the weight of the package? XXL size: 12 oz (351 g).
Travel size: 3.6 oz (102 g).
How is the map packaged? We’ve paid great attention to the packaging design to give you the premium feel from the moment you receive the product. The map comes in a stylish and eco-friendly recycled cardboard box. It is a gift-ready box so you don’t have to worry about wrapping.
How do you scratch off the map? A coin is a good tool to scratch off the foil layer.
How would I hang this on the wall? It is like any regular poster so you can hang it up with pins, tape, or frame it.
Is it easy to find a frame for the map? Yes, it is since the map will fit in an A1-size or A3-size frame.
Are the US states visible on the map? The US states are separated by dotted lines under the scratch off layer on the world map.
We like talking to people. Have another question? Fill the contact form or write to us at email@example.com and we will get back to you within 24 hours.
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